Business ProfileforDynamic Auto Tune

Date of Transaction: 10/23/23 Had a great experience with this shop a few months back with the installation of my racing seats in my mini, thought we would be doing business moving forward.Thursday had *** tow my car there for a diagnostic and to have some work done. The car lost power, the power steering went out, the battery indicator light on the dashlit-up. Was told I would receive a call Friday with an update. No call was received Friday, called today Monday for a status. ****** told me that the tech communicated that the battery was dead and needed a new battery to do the "diagnostics", $165 for a new battery $165 to install. Prior to *** towing to the shop, a battery test was done on the battery that was purchased in Feb 2022. Tech confirmed battery was "good" and the alternator was bad.I called the shop and explicitly asked ****** who confirmed w/the tech if I could dispatch *** back their to test and replace the battery, she said that would be fine. *** arrived to shop and is denied access to my car due to "insurance purposes", and that I would need to have the car towed off the lot to have battery tested. Straight money grab in an attempt to have me purchase a battery through the shop. The *** driver even communicated that he had performed such tests at other shops, and this was shady on their part. Tow the car off the lot to test the battery replace if needed and tow right back?I call up to the shop to advise the car would be picked up/towed to another shop and ****** told me I would have to pay $160 diagnostics fee before they would release the car. What diagnostics? I was told the tech couldn't complete diagnostics on the car with a "dead battery", and work couldn't start the job until a new battery was installed. I'm not a mechanic but wouldn't they be able to charge the battery that was potentially drained by a bad alternator?