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Find a Location

Honest 1 Auto Care has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHonest 1 Auto Care

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/30/2017

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9200 Monroe Rd, Charlotte, NC 28270-1439
    BBB File Opened:
    12/23/2015
    Years in Business:
    10
    Business Started:
    7/10/2014
    Business Started Locally:
    7/10/2014
    Business Incorporated:
    3/26/2015
    Accredited Since:
    8/30/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Alternate Business Name
    • Leftwich Enterprises, Inc.
    Business Management
    • Ms. Lora Leftwich, Co-Owner
    • Mr. Gregg Leftwich, Co-Owner
    • Ms. Jennifer Leftwich, Manager
    Contact Information

    Principal

    • Mr. Gregg Leftwich, Co-Owner

    Customer Contact

    • Ms. Lora Leftwich, Co-Owner
    • Mr. Gregg Leftwich, Co-Owner
    • Ms. Jennifer Leftwich, Manager
    Additional Contact Information

    Fax Numbers

    • (980) 339-5734
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/09/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    In 5/5/23 and June 6/30/23 my check engine light came on. I took it ********* and received a code when I sent to Honest-1. I called and made an appointment. I took off work because I had no transportation. The first visit, they had my jeep all day and 10 minutes to 5 pm on 5/23, they called to say my jeep was ready. They did not find anything wrong, so they thought it was the gas cap. I said what about the oil change that I checked off on the form? NO one read the form and they had to do a quick oil change. ~ 1 month later, it comes on again. This time the owner allowed me to use one of his vehicles over the weekend while they kept my Jeep to do a "thorough" exam. They kept it for 2 days. I was told it was the O2 sensors and they needed to order the parts. I said ok. I picked up my jeep on 6/6/23. I told them to please let the owner know that I appreciated the use of his vehicles over the last couple of years, but I do not think I will be returning. I have paid for 2 diagnostic fees within 1 month. The new Manager apologized several times about these 2 visits. Today, 6/8/23, my check engine light came back on. I emailed a picture of the dashboard. Now I am not sure what I paid them for. And I no longer trust them to actually fix the issue.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    STEVEN J

    3 stars

    11/21/2022

    Well after the back and forth with the ********* ****. I talk to the owner at the **** in ********* and I got to give it to him and his tech. I can't remember they guys name but he took the truck for a ride and heard what I been hearing they give me a date and said a half a day. I picked my truck up and i didn't hear anything. Thanks to the guy up front in the office he was cool so big up to the Charlotte **** and Thanks again. Only if I came here the 1st time.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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