Business ProfileforKing Auto Repair

If I could give 0 stars I would. Went into shop on 3/11 and was told there was water in gas tank and fuel pump($450.00) needed to be replaced. Brand new fuel punk was put in and then told the car is ready for pickup on 3/13. Picked the car up and drove less than 5 miles when my car completely shuts off on me. Called ***** and he gave me a jump and told to come back to shop to take a look. Upon looking over the car he tells me its now the alternator that is causing the car to not crank(i.e was never told the alternator was bad from him when the car was initially brought in, nor was the alternator defective when I took the car into the shop the first time) he tells me I need a new alternator($350). I asked ****** is he 100% sure the issue is the alternator before one is ordered to avoid spending more money on something that isnt going to resolve the issue. He assured me the alternator would fix the problem. He gets the new alternator which he then puts on the car. Once put on he comes to tell me the brand new alternator is defective and will need to have another one put in to resolve the issue so he orders another and puts that in. STILL DOESNT WORK! He then proceeds to say I will have to leave the car ANOTHER day so he can find the issue. I go into the shop on 3/14 assured the car is up and running and all issues have been resolved. I was happy to know I was able to drive the car off the lot and then I proceeded to get gas. While driving I notice my dash board lights are not on AT ALL! I cant tell how fast Im going nor can I use my turn signals. I bring the car back to ***** ONCE AGAIN to be told that its now the *** and that would need to be replaced($150). Keep in my none of these things were defected prior to 3/11 when it was brought into this shop so now its another part that needs to be brought. At this point I was very frustrated that almost $1000 was spent and my car still is having an issue I was told to shut up and was told to lose my attitude.

We are in business for the past ************************************** the neighborhood, this lady came to our shop because her father is our longtime customer, First of all ***** your jeep came on tow truck because it was not starting or runs . We found water and sugar in gas tank someone intentionally overfilled that , and we cleaned and replaced the fuel pump that you provided us so we can start the car , once it get started you had alternator issue , how on earth we could have find that issue without starting the car , plz your personal issues are stressing you , also you forgot to mention that we replace the new alternator on your jeep twice without charging you labor , you just paid for part only , prior to work we explain Mr **** about the electrical issue that she had with alternator.