Business ProfileforWoodie's Auto Service

Lord have mercy! I have never ever seen such unprofessionalism and the lack of accountability! My niece who 23 y.o took her jeep there to have it serviced because her check engine light came on. I don't know how this came about to having to put in a new engine! They quoted her roughly 10K give or take. In shock to say the least! So we asked the mechanic to PUT the car back together. Have it running like it did when she took it in, she had the vehicle towed to another garage. *** and behold thank God, he videoed it when it came off the tow truck! He opened the hood and parts of the car was missing, (bolts and other pieces) no antifreeze in the car and not everything was hooked/put back together and Woodie's said it was safe for her to drive it, I don't know about you but they definitely took advantage of this situation. Oh the mechanic she took it to diagnosed it to be 2 cam sensors $62. a piece and labor total for his portion was less then $400 now this mechanic charged her for putting the car back together and add the missing parts that weren't hooked up. A total of 8 hours and it cost her over $800 that Woodies mechanic didn't know how to put it back together. I tried to have them do the right thing and pay for that but after speaking to ****, he stated that he wasn't sure who made the decision to decline payment and that they did no wrong. I asked what his area manager name was he said *****. However, if you ask me I don't think he even said anything to his area manager. When I called earlier that day and ***** answered the phone. He refused to give me his area manager's last name. Why? What are you hiding? If you did no wrong than all this information to me made public to the customer to resolve an issue he obviously was no capable of handling. I sent proof of the bill and the video to him.