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ComplaintsforEuropean Wax Center
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Complaint Details
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Initial Complaint
04/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was encouraged to sign up for a wax pass so I did. I had some fraud on my debit card and it was canceled and I was issued a new one. EWC attempted to take out the last $98 for my wax pass but was not able to because they do not yet have my new card information. I was told that my wax pass was put on hold. When I went online to my EWC account I do not have access as if my account has been removed. I was also asked to pay for my wax service today even though EWC has approximately $200 of my money.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.