ComplaintsforCabinet Doors Fast
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered cabinet doors 1/18/2023. Order #****, $204.35. I sent many emails and calls because of delays. 5/31/23 I received the doors, but the hinges were missing. I immediately call and was told they will ship them. Several more calls. ******** told me they were on their desk and will ship them. Several more calls and excuses. The production manager 7/5/23 said they will ship them. I sent messages to them and last 7/17/23, they messaged back they were back ordered. 8 months is a long time. I would know if the doors will fit because I don't have the hinges. They won't refund me and will only give a store credit. I refused this as you can see why.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
8511 Davis Lake Pkwy Ste C6-141
Charlotte, NC 28269-0536
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.