11 Customer Reviews
Review from Linda W
5 stars04/30/2024
Essex Software is my go-to for converting PDFs to JPGs. The software is awesome, and so is the friendly and skillful customer service! And when I recently had a problem with a defective PDF, Essex responded quickly and kept in touch to create a workaround that I can use in the future with similar problematic files. I'm not just a customer, I'm a fan!Review from PAUL S
5 stars12/06/2023
While I rarely have an issue with Batch PDF Merger software, when I do I get very fast and responsive customer support. Great product and company to do business with.Review from Brianna M
5 stars10/05/2023
The customer service was great and helped me sort out my issue of our license key not working. They were responsive and detailed. The program is very useful in our office so it's great that we got it up and running again quickly after a system upgrade.Review from Nancy A
5 stars09/14/2023
I have several family trees on Ancestry involving over a thousand documents and photos. This requires being able to convert JPG, PDF, and PNG files. It is amazing that this can be done within a few seconds with the Multi PDF Converter. After purchasing two new computers, I had difficulty reinstalling the program . The technicians at Essex were quick to resolve the issues. It was nice contacting an actual human being and being treated as as one. Great customer service goes a very long way in keeping customers and by word of mouth getting new ones.Review from Emanuela S
5 stars08/24/2023
Love this software! So easy to use, reasonably priced and works great; and tech support is excellent! Highly recommended!Review from Jennifer L
5 stars04/11/2023
Great service and software for small business. Easy to use, support was quick to respond and find a resolution.Review from Ara D
5 stars02/15/2023
This product just works! Simple to use, reasonable pricing, terrific and quick customer service.Review from Fred E
5 stars01/27/2023
This software has saved me many hours of converting PDFs to JPGs! It works great and converts hundreds of files in a matter of minutes that used to take me over ten minutes to just convert one. This is my second year using this software. I have converted thousands of PDFs to JPGs. I am highly recommending this software and company! And their tech support people are great if you have any questions!Review from Tim F
5 stars08/28/2022
Excellent service from these Guys. Many years ago I bought a lifelong subscription (no longer offered, I understand), to their Wondershare software, but recently due to updates etc, it cut out the password key wouldn't work, & so I emailed them. Instead of trying to weasel out of the original deal (as I suspected they might do) they were most helpful & apologetic...& tirelessly worked to resolve the issue over several days until it was restored. It is refreshing in these times to find a company that sticks to its ************** a long past deal Thanks *** & the team! ********************* ******** ***************
Essex Software Response
08/31/2022
Thanks for the very nice words *** and happy we can help. For the record, our firm is Essex Software, not Wondershare as indicated in your positive review. Enjoy ***!Review from Raena B
5 stars06/30/2022
Essex Software has excellent customer service. I love the Multi-PDF converter and have used it for years. This software is an absolute necessity for easily converting my images to different formats. I have needed support a couple of times and they are professional and prompt. They have real people to talk to instead of chat bots. They are helpful and have solved any issues I have had. I truly appreciate this company and its software.They truly deserve a 5+ star rating!Essex Software Response
07/01/2022
Thank you for the very kind remarks. We look forward to serving you for your image processing. All the best!
Customer Review Rating
Average of 11 Customer Reviews
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