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ComplaintsforPC Paramedic
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
12/05/2022 I took my laptop to PC paramedics ( ******************************************************* ).They opened the laptop, checked it and determined the battery needed to be replaced. The battery was ordered and I paid $160 (Battery on Amazon is between $29 and $40) I was counting on their expertise.I took the laptop with me while waiting for the new battery to be mailed.When I opened the laptop next, I noticed there was something wrong with the hinge.When the battery arrived, I showed them the hinge issue.They put in the new battery, and told me they had nothing to do with the hinge issue. After explaining a couple times, technician said he would call me back with a quote for the related part. No one called. I called again and someone took a message for the technician; still no one called.My laptop hinges were working perfectly fine. PC Paramedic ********* thing and somehow directly or indirectly caused the hinge issue on my laptop.
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Contact Information
7808 Pineville Matthews Rd STE 8A
Charlotte, NC 28226-5301
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.