ComplaintsforThe UPS Store # 4568
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Complaint Details
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Initial Complaint
02/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The *** Store located at **** Colony Road, ********* ** ***** closes early frequently without warning to customers. On multiple occasions, I have attempted to do service at this location only for the door to be locked 20 minutes or more before closing.On 2/1, I went to this location and arrived at 6:43; the door was locked and there was a female worker inside. The window had a closing time of 7:00 listed, as did the website. I called on my phone and the lady said that she closed early because someone was not there. I would like to understand why this location does not adhere to published hours.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.