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Find a Location

Liberty Charlotte has 1 locations, listed below.

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    Business ProfileforLiberty Charlotte

    Dumpster Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    401 Hawthorne Ln, Charlotte, NC 28204-2484
    BBB File Opened:
    11/14/2023
    Alternate Business Name
    • Liberty Dumpster Charlotte

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My husband and I recently rented a dumpster from Liberty Dumpster. We were quoted a price and told that the first **** pounds would be free, but any waste exceeding that weight would be .09 cents/lb. When the dumpster arrived, the driver took great care in placement and went above and beyond to ensure the dumpster was in an area that we wanted it. He was so helpful, that when my husband pointed out that about 1/3 of the dumpster was filled with dried concrete and that would definitely have impact not only in the space we were expecting, but the weight, the gentlemen said that the weight of the dumpster had been taken with the concrete in it, so it would not effect our ending weight. Well- wrong. My husband was contacted today and expected to pay over $600 in additional fees for the weight. That means we would have dumped over **** pounds (including our free ****)! NOT possible. We didnt even come close to filling the dumpster. We tore out a small kitchen that only had 7 cupboards. We also pulled up three pieces of particle board and a 4x8 piece of sheet rock. The only other things added, were empty boxes from our new cabinets. We have not used any concrete for this project, or any other item that is exorbitantly heavy. These things DO NOT come NEAR **** pounds! When my husband objected they told him that he should have taken a picture and it wasnt their problem that he had trusted their delivery driver to be telling the truth. They are a total scam! Absolute despicable business practice. We have no problem paying for anything that was over the ************************************************************************************************* the dumpster. I am disgusted, infuriated and disappointed that there are such slime ***** allowed to get away with stealing from their patrons. They should not be allowed to be in business. -******* and *********************
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jared R

    1 star

    04/24/2024

    0 stars scam of a company. Lying about weight of a dumpster. Not the only one to have had problems either.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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