Business ProfileforDuke Energy Carolinas

Here we are, yet again, for the 5th time this year. 5th time i have to move my animals to somewhere else. 5th time Ive had to empty out my fridge. 5th time i have to, essentially, reset my house. The reason? They simply do not care. Power is out. No information as to why. Different locations say different things on the outage maps as to the cause of the outage. I live in ******, ** and, unfortunately, are forced to use Duke energy. What is really an issue is that these outages are concentrated in the same exact area every time! That just so happens to be my area sadly. Ive called dominion about power lines that are hanging too low, clear debris on the power lines, and a couple other obvious issues (wires wrapped up in a tight ball on a power lines), insulator cables open and exposed, etc). I don't expect them to say theyd fix it but after this many outages its ridiculous. Honestly, if you are like me and have 1) animals 2) sensitive electronics and/or have alot of food in the fridge, I would stay away from ********** in ******, **. This is just in 2024 but in 2023 we had more outages that lasted longer. That was my first year in ** and just because of how long we went without power, I regretted the move. You may think that 3-4 days without power isn't that bad but when it is either >85F or below 40F, you tend to want your power on to protect you AND the things in your house. Duke is not reliable. Bettering infrastructure is clearly not a priority for them in areas that they do not care about. If i could switch, I would.