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Find a Location

Metrolina Nephrology Associates, P.A. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMetrolina Nephrology Associates, P.A.

    Health Care
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Metrolina Nephrology Associates, P.A. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1300 Baxter St STE 215, Charlotte, NC 28204-3801
      BBB File Opened:
      3/9/2018
      Business Management
      • Ms. Shelly Nelms, Clinical Director
      Contact Information

      Principal

      • Ms. Shelly Nelms, Clinical Director

      Customer Contact

      • Ms. Shelly Nelms, Clinical Director
      Additional Contact Information

      Fax Numbers

      • (704) 940-0148
        Primary Fax
      • (704) 864-0228
        Other Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Clair B

      1 star

      02/11/2022

      I have gone here for over 12 years and I am a 3x transplant recipient. I came into the office on Wednesday for some basic blood work. There were so many patients in there not wearing the proper face mask and Cloth Masks!!!! No one at the front told these people as they were checking in that they needed a surgical masks or to pull it up. I should feel safe when I come to my freaking transplant center...That's where mask wearable should be in full force. At the start of the pandemic ysll were good with stopping people at the door for a proper mask. The pandemic isn't over and the hospital rates and death rates in Mecklenburg have not dropped enough for people to just come strolling in with no mask. And the actual lab manager named **************************** came up to me WITH NO MASK?! NO MASK!! I'm a transplant patient and we have no protection against this virus...her behavior is abhorrent and shouldn't be in that field if she doesn't care about covid. I wouldn't even give this a rating if yall allowed it. SMDH

      Metrolina Nephrology Associates, P.A. Response

      02/13/2022

      I have spoken with this patient and she detailed the event for me. I told her that I was grateful for this feedback and that I would be meeting with the staff and the lab manager on 2/14/22 to discuss and review the following.... -the significance of increased monitoring in the waiting areas in terms of proper masking -a reminder that as a health care worker they are to *** a mask at all times -all patient complaints are to be viewed as an opportunity to improve processes and are to be escalated appropriately The patient was given my direct number to contact me for any concerns in the future.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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