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Customer ReviewsforMorris-Jenkins
633 Customer Reviews
- Date
- Highest Rating
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Review from Elisa K
5 stars07/03/2024
The Morris-Jenkins team of ***, **, and **** installed a new AC HVAC system (outdoor unit, indoor unit in the attic, and thermostat) and they did an absolutely fantastic job. They were prompt, polite and professional. I especially appreciated the way *** showed me how to operate the thermostat and WIFI app, and gave me a tour of the outside unit. The installation of the cables and hoses from the outside unit to the house was beautifully done; they even added a cover for where the hoses enter the house to protect against the elements, which was a nice touch that wasnt expected. Everything was clean and tidy afterward and *** answered all of my questions.. I also want to thank ***** who came out the previous day to diagnose the problem with my old AC system and ***** who helped me purchase the new system. The fact that it could be installed right away the next day was a huge load off my mind. Morris-Jenkins provides some of the best service Ive ever experienced. I know I can always count on them to be prompt, friendly, and dependable. Thank you!Morris-Jenkins Response
07/09/2024
Hey *****! So great the hear the entire team did a fantastic job! Even better to hear everyone was polite, professional and walked you through everything being completed! Thank you for such an amazing review!Review from Greg P
5 stars07/01/2024
Showed up on time, diagnosed the problem, had the parts on the truck.My ** stopped working Sunday 6/31 , while we were at church. We came home around 2pm and it was 85 on our top floor. I called MJ and they recognized the urgency. They got us a great, honest tech, ****************** , promised I'd be his first call. 8AM sharp he showed up, went through the entire inside and outside systems. Within hours we had the ** fixed. I highly recommend my Tech **** Even though MJ isn't the cheapest, they were very professional and keep their word.I hope I don't have any need to see them again, but if I do, they'll be my first call.Thanks, GPMorris-Jenkins Response
07/02/2024
Thanks, ****! We are very happy to hear about **** taking care of your AC and getting it back up and running for you! We pride ourselves on integrity here at MJ because we are going to do what we say we're going to do. Thank you for choosing Morris Jenkins!Review from Alonzo A
5 stars07/01/2024
The team was informative and timely. They were friendly and helped me make an informed decision on my hot water heater purchase. ***** plainly explained what was going on with my existing heater and what new options were available to me. Will B and ********** did a great job removing and installing the new heater. I was so pleased that I could have this all done in one day. Truly appreciate the Morris Jenkins team.Morris-Jenkins Response
07/02/2024
Thank you so much for the 5-star review! We are happy to hear that we were able to explain everything to you in great detail so that you were able to make the best decision for you and your home!Review from JACK A
5 stars06/29/2024
Been using them for 20 plus years in 3 different houses, always for a/c & heating. Last night I set up an appointment with their plumbing division for a clogged kitchen sink/disposal. *** was here at 8am this morning, as scheduled, and within a few hours cleared the drain, and also installed, at my request, a new disposal, which had been making jet engine noises for several years. MJ might not be the cheapest, but they certainly are the best by far. Every tech for 20 years has been 5 stars, as is their work.Morris-Jenkins Response
06/30/2024
**** thank you so much for taking the time to give this review on your plumbing visit! We always arrive with the intention to get your issue resolved in the most efficient way possible and it sounds like for the past 20 years we have been consistently delivering that to you. Never hesitate to let us know if you need anything!Review from Diane D
5 stars06/28/2024
Polite, knowledgable, friendly, explained options to me. Worked quickly and was considerate of my day. Was beloved by my cats who usually hide when anyone comes over!Review from Katherine H
5 stars06/27/2024
****** and ***** were the Morris Jenkins plumbers who came to fix my issues. These two Morris Jenkins employees were very professional, knowledgeable and hard workers. It was a big job and they didn't waste any time. Yes, they are pricey but they stand behind their work.Morris-Jenkins Response
06/28/2024
Hey *********! Thank you for taking the time to write about how ****** and ***** took care of you and your issues! We always aim to make sure no matter the situation, the customer gets everything they need, and we are glad to have you as a part of the Morris Jenkins family!Review from Valerie V
5 stars06/26/2024
******************* is an outstanding representative for your company. I cannot stress that enough. He's very professional and thorough. He went out of his way to educate me extensively. As expected with every Morris Jenkins technician, he did a great job cleaning and flushing my unit. If I personally could give him a raise, I would.Morris-Jenkins Response
06/28/2024
Thank you so much for taking the time to write this *******! We are always happy to know **** and our fellow teammates are making our customers feel secure with the ******************** we provide and are always thankful for the opportunity to do so! Thank you for being a valued customer of **********************!Review from Pamela B
5 stars06/24/2024
We can't thank the team enough for their incredible service during a crisis! We lost our air conditioning on the hottest day of the year, and it was a nightmare. But thanks to *****, ******, and ****, we now have a brand-new HVAC system that works perfectly.From the moment I called, the entire staff was extremely professional and understanding, scheduling us in despite their busy day. *****, ****** and **** arrived promptly, and their expertise and efficiency were evident from the get-go. They explained everything clearly, worked tirelessly in the sweltering heat, and had our new system up and running in a few hours.Their dedication and commitment to quality service were beyond impressive. Not only did they restore our comfort, but they also went above and beyond to ensure everything was perfect before they left. If you're in need of HVAC services, I highly recommend Morris-Jenkins. *****, ******, and ****, you are lifesavers! Thank you for your exceptional work and professionalism.Morris-Jenkins Response
06/25/2024
Thank you so much for the 5-star review! We are so glad that we were able to help you get cold air going in the home ASAP! It always happens at the worst time, but we like to make it easy and an enjoyable experience for you even if it's hot! Thank you so much for the kind words and choosing Morris Jenkins!Review from Bill M
5 stars06/24/2024
Technician ************************* came out today to see to a problem with our main floor air conditioning which had stopped working due to a circuit breaker being tripped. Arrived on time, was extremely efficient and courteous and got us up and running again in less than an hour. We have been using Morris Jenkins for our air conditioning and heating needs since we move here in 2011 and have always been please with their service.Review from Shawn H
5 stars06/23/2024
*********************** was my ********* was great- thanks for same day service.Morris-Jenkins Response
06/24/2024
Hi *****! So happy that ***** did a great job and was able to get out to you quickly!
Customer Review Rating
Average of 633 Customer Reviews
Contact Information
Business hours
Today,6:00 AM - 12:00 AM
MMonday | 6:00 AM - 12:00 AM |
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TTuesday | 6:00 AM - 12:00 AM |
WWednesday | 6:00 AM - 12:00 AM |
ThThursday | 6:00 AM - 12:00 AM |
FFriday | 6:00 AM - 12:00 AM |
SaSaturday | 6:00 AM - 12:00 AM |
SuSunday | 6:00 AM - 12:00 AM |
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