ComplaintsforBetter Than Before Remodel Repair and Restore/Siding and Trim
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Complaint Details
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Initial Complaint
11/03/2021
- Complaint Type:
- Order Issues
- Status:
- Resolved
Hired and signed contract with *****. ***** damaged ceiling and promised to pay for repairs. However he has terminated the contract and has left me to find someone else to finish the job. I'm only wanting money back for fixing my ceiling, however he has blocked me. I have a estimate of $200 for repair work.Business response
11/03/2021
I have no problem to pay for ceiling damage! That I caused! The owner said she was going to take me to court! There was more work that was required to pull up floor my contract states I can charge up to 15% above job cost with out asking owner! That cost was $600 more. Tracy signed that contract! So that is why I was waiting to stand in front of a judge and get a judgment on the Balance. I will send a certified check for the amount of $200 If the complaint ends in good standing! I will wave the balance of $400 And will not put a lien on her property if this ends now! payment to be made no more than 10 days from today November 3rd 2021Customer response
11/04/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.