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Find a Location

Fensational Fence & Home Renovations has 1 locations, listed below.

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    Business ProfileforFensational Fence & Home Renovations

    Home Renovation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1430 Rollingwood Dr, Charlotte, NC 28217-1247
    BBB File Opened:
    7/26/2019
    Years in Business:
    5
    Business Started:
    10/6/2018
    Business Started Locally:
    10/6/2018
    Business Incorporated:
    6/4/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • Fensational Fence & Home Renovations, LLC
    • Fensational Fence
    • FFHR
    Business Management
    • Mr. Stephan Sharar, Owner
    • Mr. Jon-Michael Marino, Owner/Partner
    Contact Information

    Principal

    • Mr. Stephan Sharar, Owner

    Customer Contact

    • Mr. Stephan Sharar, Owner
    • Mr. Jon-Michael Marino, Owner/Partner

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/18/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Never completed project and what was done is terribly constructed. The deck is not measured correctly. Nothing is square or finished edges, measurements, etc. The boards do not match up at seems. The posts used were supposed to be 6x6 and are 4x4. The roof is attached to the house without proper support. The metal roof in NOT tied into the existing roof properly and leaks like a sieve. The roof rafters are attached by exposed screws. The gutters and downspouts were never completed. The sun deck was not completed. The stairs and railing were never added. The step down is not even a cut ******** but some pieced together leftovers. There are screws and nails sticking out all over the metal and deck where they didnt even hit wood. It is a ridiculous mess. They started the project in July 2023. We asked for changes and corrections after paying two thirds of the quoted cost (September 2023). That is the last time we heard from ***************************. Incompetent and unprofessional does not even begin to describe this business. Have invoices for payments. Also paid all materials out of pocket as they were not included in the contract with Battle ****************** although he was operating under the Fensational Fences name.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew T

    1 star

    08/04/2022

    This organization did the remodeling work to my first home. The experience so far has been terrible. To start: nails came through the kitchen floor, the electrical work was done incorrectly, flooring has slid so there are gaps now, closet and towel racks fall due to lack of drywall anchors (I am not a pro in this industry and had to fix myself), paint is chipping, cracking, and done so poorly inside and out, they installed the cabinets at 64" so the top shelves cant be reached, loose cabinets, and microwave is above my head, they left extremely dangerous debris in the yard - shingles, nails, metal, bricks. Bathroom vanity doors don't close well. Master bedroom door doesn't close due to wrong size. Windows painted poorly. This is just a few of the items. This organization should be ashamed to put their stamp of approval on this work. Sure, at first glance everything looks good. I truly believe that they took advantage of the demand of the housing market and cut every corner possible or are just poor craftsmen and bad at what they do.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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