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          Find a Location

          Southeast Toyota Finance has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Southeast Toyota Finance

              PO Box 70832 Charlotte, NC 28272-0832

            • Southeast Toyota Finance

              PO Box 70831 Charlotte, NC 28272-0831

            Business ProfileSoutheast Toyota Finance

            Leasing Services
            Multi Location Business

            Contact Information

            PO Box 70832

            Charlotte, NC 28272-0832

            Visit Website
            (888) 688-1166

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            Southeast Toyota Finance has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Southeast Toyota Finance

                PO Box 70832 Charlotte, NC 28272-0832

              • Southeast Toyota Finance

                PO Box 70831 Charlotte, NC 28272-0831

              Location of This Business
              PO Box 70832, Charlotte, NC 28272-0832
              BBB File Opened:
              9/29/1987
              Business Incorporated:
              2/28/1983
              Type of Entity:
              Corporation
              Number of Employees:
              1
              Alternate Business Name
              • World Omni Financial Corp.
              Business Management
              • Ms. Terry Smith, Customer Service Representative
              Contact Information

              Principal

              • Ms. Terry Smith, Customer Service Representative

              Customer Contact

              • Ms. Terry Smith, Customer Service Representative
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/07/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I have sent messages to the company regarding removing the late charges as a one time courtesy a couple of months ago. I had an issue with making payment on time due to paycheck. My car which is an 2018 Toyota Avalon almost paid off. I think its in September of this year and its like $1000 in late charges every time I put a message they never respond. I mean this is unacceptable. I have been a customer of *******************************************. I dont know how many years and ** asking is a courtesy to remove the late charges due to my car is going to be paid off, the charges in total are like $1000
              Read More
              Read 6 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Richard W

              08/02/2021

              Their website has stopped working. Was able to pay on line, but can't now. Very frustrating, can't contact anyone.

              Southeast Toyota Finance Response

              08/19/2021

              Dear ******* ****** Thank you for your feedback and the opportunity to be of service. To the extent you still have any concerns we can address, please contact us at XXX-XXX-XXXX.  Respectfully, Customer Care Department

              Customer Response

              08/24/2021

              I have tried the number you provided, and got recording that just repeats itself. I tried the extension in your letter, just got a recording that repeats itself. Your website doesn't work your phone answering doesn't work. This is very aggravating, I am going to contact the dealer and tell them how hard you are to deal with. ******* * *****

              Southeast Toyota Finance Response

              09/08/2021

              Dear ******* ****** Thank you for your feedback. We take pride in our customer service and strive to ensure our customers' needs are met with courtesy and professionalism. To protect the privacy of all customers, we ask that you please contact us directly at X-XXX-XXX-XXXX so that we may further discuss your concerns. We have verified that the phone line is working properly. Respectfully, Customer Care Department

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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