ComplaintsforHicks-Guinn Law
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Complaint Details
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Initial Complaint
12/20/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I hired this attorney in July 2022 to handle probate of an estate where I was the executrix. There have been numerous issues involving lack of communication and lack of professionalism. To date, I still do not know if the estate has been settled. The last contact I had was in August 2023 to discuss why the estate settlement was rejected. The heirs were supposed to receive affidavits they would need to have notarized. To date, those affidavits have not been received. I just want Attorney ********************* to complete the job she was hired and paid to perform. This was a relatively straightforward estate and it should not be this prolonged.Business response
01/04/2024
Because this is a legal matter and I have the duty of protecting all privileged communication and information related to this case, I am directly sending the client a very detailed response relating to this matter that should be received no later than 01/04/2024.
Customer response
01/07/2024
I am rejecting this response because: today is 1/7/24 and I have not heard a thing. This is indicative of the ongoing problem I have faced in dealing with this attorney. The case should have been completed in May 2023. I have not heard anything from Attorney ********************* since August 2023. A long, detailed response shouldn't even be necessary at this stage. Neither Attorney ********************* nor her office can be bothered to even provide a short explanation of where things stand.Business response
01/18/2024
Hello:
************************* shall receive all of the documents she requested by 01/19/2024. The documents must be approved and signed by the court in this matter.
Thank you,
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.