Business ProfileforNational Auto Finance Co., Inc.

THE FINANCE AND SALE MGT REFUSED TO GIVE A FULL DISCLOSURE OF THE EXTENDED WARRANTY BEFORE *** WAS DELIVERED. AUTO NATION IS A NON ***** DEALERSHIP PROMISING TO SERVICE ALL AUTO BEFORE DELIVERY. SINCE GAS WAS SELLING $5.00 + PER GALLON AND MY WIFE ONCE OWN A ******* Prius", WE LOOKED AT THE *** FAX AND BROUGHT THE *** SIGHT UNSEEN ALONG WITH AN EXTENDED WARRANTY. WE NEVER GOT A FULL DISCLOSURE ONLY THE 1st. PAGE WHICH DIDNOT COVER WHAT IS COVERED EVEN THOUGH WE REQUESTED THIS DOCUMENT SEVERAL TIMES. EVEN AT SIGNING WITH THE NOTARY AT OUR HOME WE HAD TO REQUEST COPIES BERING OUR SIGNATURE (STILL NO FULL DISCLOSURE OF MAINTENANCE COVERAGE). UPON DELIVERY OF THE ***** V THERE WERE SEVERAL THINGS THAT NEEDED OUR ATTENTION FOR THE SAFETY OF MY WIFE TO DRIVE THE ***** V. THE (1) BRAKES WERE WORN TO THE ROTORS (2 shops confirmed the hazzard). THE *** NEEDED ALIGNMENT ASAP. I HAD THIS WORK DONE AT MY EXPENSE AND SENT COPIES OF STATEMENTS TO THEIR LEGAL DEPARTMENT, BUT WAS FORWARDED TO THE FINANCE DEPARTMENT AND TOLD TO CONTACT SALES. NOTHING WAS DONE! NOW THE CHECK ENGINE LIGHT APPEARED AND ON FIRST CALLING "ASSURACE" MY EXTENDED WARRANTY I WAS TOLD NO COVERAGE COULD BE GIVE EVEN THOUGH I WAS CHARGED $2,700 IN THR SILVER PLAN. I GOT ANOTHER CALL FROM ASSURANCE NOW SAYING THE WOULD COVER THE REPAIR LESS THE DEDUCTIBLE $200 AND THE GENERAL MGR. FINALLY SENT ALL THE ***** SHOWING THE COVERAGE IN DETAIL. I WOULD NOT NOT BOUGHT THE *** IF I HAD SEEN A FULL DISCLOSURE TOMAKE AN INFORMED DECISION. I WAS INFORMED BE THE * ***** DEALERSHIP THAT OIL LEAKED IN MOTOR AND RINGS NEEDED REPLACEMENT $1,200 MORE OR IGNORE IT PAYING "HEAD GAKET AGAIN + RINGS BUT I MAY BE OUT OF WARRANTY AS IT ONLY EXTENDS 1 YEAR. ALL THIS HAPPEN IN LESS THAN 3 MONTHS ALTHOUGH DEALERSHIP SAYS THEY SERVICED THE *** BEFOR SELLING. I NOTICE THAT IN SPITE OF *** FAX *** WAS ACCIDENT INSTALLING A NEW HEADLIGHT ON THE PASSENGER SIDE SEND COPY TO OWNER/TO FORWARDED TO HQT