Business ProfileforFox Moving And Storage

We were originally quoted for 3 movers but only 2 had showed up. They immediately tell us to take our entire bedroom set apart because they did not have any tools to do so. Our movers came in with our brand new, 2000 dollar king *********** uncovered and covered in dirt from the truck. I was upset and said why arent the mattresses covered I was told they would be covered the movers laughed and said well you have to pay for that I explained that I was told on the phone it was covered. they carry in all our bedroom furniture and put everything where we asked. We also had a gun safe, that was included in our quote and the movers made strange remarks on us wanting it upstairs in our bedroom closet, saying theyve never had a gun safe stored upstairs, that it usually goes in the garage, also saying that the weight of it was listed inaccurately and if the true weight was listed we would have had to pay way more, (even though we weighed everything to be precise) extremely unprofessional behavior. We also had a tool chest that was put in the truck sideways, causing all of the drawers to be jammed. But the guys could not carry the tool chest off the truck and I had to help them which I was okay with. They were in a complete rush. When it came time to actually pay and sign, the one guy was telling my girlfriend and I how much of a deal we got, how we shouldve had to pay them much more for what they did, how our furniture weight wasnt accurate, etc. I was left with furniture that wasnt put back together, drawers not properly installed, ripped brand new box springs, our brand new mattresses were completely disgusting. I call to speak with a manager, **** claims for my damaged items and the best they can do is send back $100 and ***************************** to clean our mattresses.