Business ProfileforLong Distance & Out of State Movers Mayzlin Relocation

DO NOT USE THIS COMPANY FOR YOUR MOVE!!!!! We have had the WORST experience with them and wish we had vetted this company better. Their sales reps who work with you tell you they guarantee your stuff will come on time. Then after you sign everything they let you know they can hold your things up to 30 DAYS before delivery. If you call customer service they are completely unprofessional and rude. And don't bother calling a second time because they just won't answer. Couldn't get a hold of our sales rep via phone or email to inquire about anything. They picked up all our stuff on a Thursday we asked if it could be at our new place the following Thursday and when we arrived at our new home in ******* they told us all of our things were at a warehouse back in ****. It has been an absolute hassle and I regret ever using them. They hide all kinds of things in the fine print of your paperwork. It's a slimy business and everyone I've had to interact with is completely unprofessional and unhelpful.

Dear ******,Thank you for sharing your feedback. We sincerely apologize for the challenges youve encountered with your move. At Mayzlin Relocation, our goal is to provide a smooth and reliable service, and we're sorry to hear we didn't meet your expectations.To address your concerns:Delivery Time Frames: We understand your frustration with the delivery timeline. Our delivery times are designed to be as efficient as possible while keeping costs affordable. This involves consolidating shipments, which can sometimes extend delivery times. First Available Delivery Date (****): It seems there may have been a misunderstanding regarding our delivery process. The **** is the first date you are available to receive your items, and from this date, our estimated delivery time begins. This information is detailed in our Terms and Conditions to provide a clear understanding of the delivery schedule.Customer Service Experience: We regret to hear about your negative experience with our customer service team. Professionalism and responsiveness are top priorities for us, and we will address this issue internally to prevent future occurrences.Sales Communication: We apologize for any miscommunication you experienced with our sales representative. Our intention is always to provide transparent and accurate information regarding our services and policies.