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Find a Location

Dutch Miller Kia has 1 locations, listed below.

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    Business ProfileforDutch Miller Kia

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2016

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    7725 South Blvd, Charlotte, NC 28273-5941
    BBB File Opened:
    1/8/2016
    Years in Business:
    25
    Business Started:
    3/1/1999
    Business Started Locally:
    12/15/2015
    Business Incorporated:
    8/20/2015
    Accredited Since:
    1/20/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0075562 for this business, issued by Division of Motor Vehicles, NC

    These agencies may include:

    Division of Motor Vehicles, NC

    1100 New Bern Ave

    Raleigh NC 27697

    (919) 715-7000

    https://www.dmv.dot.state.nc.us

    BBB records show a license number of 81169 for this business, issued by Division of Motor Vehicles, NC

    These agencies may include:

    Division of Motor Vehicles, NC

    1100 New Bern Ave

    Raleigh NC 27697

    (919) 715-7000

    https://www.dmv.dot.state.nc.us

    Type of Entity:
    Corporation
    Number of Employees:
    27
    Alternate Business Name
    • Dutch Miller of Charlotte, Inc.
    Business Management
    • Mr. Matthew Miller, Co-Owner
    • Ms. Gricelda Mendieta, Office Manager
    • Mr. Chris Miller, Co-Owner
    • Mr. Mamadou Thiam, General Manager
    Contact Information

    Principal

    • Mr. Chris Miller, Co-Owner

    Customer Contact

    • Mr. Matthew Miller, Co-Owner
    • Ms. Gricelda Mendieta, Office Manager
    • Mr. Chris Miller, Co-Owner
    • Mr. Mamadou Thiam, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I dropped my car off February 26th because the check engine light was on and my car wasn't picking up enough speed I was without a car for 3 days until they gave me a rental and didn't get my car back until April 30th not knowing for the first 3 weeks that the whole time I was waiting on the engine I advisor never was up front with me with what was going on with my car never called to inform me about anything I've always had to call when I got my car back April 30th I heard squealing and to drop my car back off to find out that they're waiting on a drive belt and a tensioner to put on and I was notified again that I will be without a car they don't know when and was very rude and kept hanging the phone up on me. My car is not fixed they're telling me to come pick up my car because of them being rude to me and that they're not doing any more work and my car was not like that when I bought it in. I have spoke with corporate. I have been without my car for 2 months and the work they did was not accurate and should be responsible for it since they want me to take it somewhere else because they messed up my car. They never gave me the invoice when they gave me my car back or nothing. My car was filthy and pollen was all on my back seat because they had left my windows down for so long. The advisor ******* was no help rude and didn't know anything about and anything and didn't care to know to help me understand what was going on with my car. Since I have to take it to another dealership they should be responsible of paying since they did it.
    Read More

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Carolyn K

    1 star

    04/01/2024

    Leaving this for the misleading advertisement that they sent to so many people. I had a card the said I won $5k and called the number on the card which said I was a winner. I got there and they got our information then took us to a board and showed us that our numbers didnt match. It was super deceiving and scammy

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

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