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ComplaintsforPerfect Fit Industries, LLC
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Complaint Details
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Initial Complaint
05/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This electric mattress warmer got so hot next connector plug that it turned black. It almost started my brand-new mattress on fire. They owe for a new mattress as well. That cost me $1,200.00 as it is burnt. I have photos for proof.Initial Complaint
01/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
No responses from Perfect Fit Industries. Need replacement blanket under five year warranty. **************** phone number does not work. No response to email. Blanket is not working. Purchased from Amazon.com on Nov. 29, 2022.Initial Complaint
03/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Bought a twin size perfect fit mattress warmer from Amazon on 9-25-20 . The control has gone out and I need a replacement . How ever I cannot get Perfect fit industries to answer phone or reach them by e mail. I have seen on their site that they went out of business in 2020 . My mattress warmer came with a 5 year warranty . How do I get them to honor the guarantee ?Initial Complaint
11/29/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I purchased a heated mattress pad from Bed ************* on 6/26/19. The brand is Perfect Fit and it came with a 5 year warranty. The pad is defective and no longer heats. I tried contacting customer service via ******************** Fit and they seem to be out of business - the customer service phone number and email dont work. Bed Bath and Beyond wont honor the warranty. I would like a way to get refunded for the defective product or get a comparable replacement.Initial Complaint
11/23/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Faulty controller for an electric blanket.Initial Complaint
11/12/2021
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I paid $113.21 for a ********************** Mattress Pad" which purportedly came with a 5 year warranty. One of the controllers broke this month (less than one year of intermittent use) for no external reason. I seek a refund for this deficient product as per the written warranty.Initial Complaint
11/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have a heating mattress pad and one side won't work anymore, this happens every year and they provide me a new pad, Now their 800 number is not working and I have no way to get ahold of this company.Initial Complaint
09/24/2021
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I purchased a perfect fit electric blanket in April 2020. One side does not work. I have tried several times to call the customer service and get no response. How do I get service for my blanket. It was supposed to have a 5 year warranty.
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Customer Complaints Summary
11 total complaints in the last 3 years.
2 complaints closed in the last 12 months.