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ComplaintsforDonnydeal
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/15/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I made an online purchase of a Qty of 20 1oz 2022 Silver Eagle coins. The purchase was confirmed on 10/22/23. My credit card was charged $315.52 on 10/23/23. The online order confirmation stated I would receive shipping tracking info in 2-5 days. I have not received an order confirmation or my purchase as of 11/15/23. Order # = ****Initial Complaint
11/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered 4silver dollars from donnydeal several weeks ago and they refuse to answer my emails. They have a phone number to call but it doesnt work. I would like a refund on my money. I think this company is a scamInitial Complaint
10/31/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Greetings I am filing a complaint with you about the following ************** business: DonnyDeal.On October 8th, 2023 I ordered 20 American Silver Eagle **** fine silver for the total of $439.40. I attach copies of their receipt of my order and of the ********** debit card showing the above amount was deducted from my account at Chase. It has been over 3 weeks and I have not received the coins. I emailed them 3 times and they have not even responded. I am a 73 yr old senior living in South *******. I cannot afford to lose my $439.40. I am hoping you can help me contact this company to either refund my $439.40 OR to ship the 20 coins as described on their website. I attach all the files to prove they sold me the coins and received the $439.40 from Chase.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.