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ComplaintsforFine Finishes Custom Painting, LLC
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Complaint Details
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Initial Complaint
08/17/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
This complaint is filed with the understanding that it will supersede the initial BBB review filed under Ref #*****. I hired Zachary B**** of Fine Finishes Custom Painting to paint the interior upstairs and downstairs of my home. He emailed me an estimate for the upstairs and another one for the downstairs area. The estimate and his text message state that it would be a 2 week paint job. We talked on the phone and he quoted me a reduced price of $5K if paying by cash/cashier's check. I followed up with a text response accepting the $5K estimate, paying $2500 deposit and $2500 when job was completed. He started painting on Thurs 7/15/21. Then he took on another paint job of rental properties after starting my job, so he rushed painting my house in 6 days, finishing on Fri 7/23/21. I want a refund of $600 for the damage my towel holder, towel ring, paint that I now need to buy & labor to get another painter to fix all repairs remaining from the poor paint job. See pics of paint issuesBusiness response
09/03/2021
Business Response /* (1000, 8, 2021/08/23) */ I have already responded and there will be no further response from me about this matter. I took down photos from my website and other places that the customer asked to be removed
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.