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          Grateful Pets Professional Dog & Pet Grooming & Boarding has 1 locations, listed below.

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            Business ProfileGrateful Pets Professional Dog & Pet Grooming & Boarding

            Pet Grooming
            BBB accredited business

            Contact Information

            3735 Monroe Rd

            Charlotte, NC 28205-7735

            Get Directions
            Visit Website
            (704) 333-6009

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/21/2018

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3735 Monroe Rd, Charlotte, NC 28205-7735
            BBB File Opened:
            9/14/2007
            Years in Business:
            29
            Business Started:
            4/1/1995
            Business Started Locally:
            4/1/1995
            Accredited Since:
            11/21/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 10986 for this business, issued by Agriculture & Consumer Services, NC

            These agencies may include:

            Agriculture & Consumer Services, NC

            2 W Edenton St

            Raleigh NC 27601

            (919) 733-7125

            https://www.ncagr.com/index.htm

            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            15
            Alternate Business Name
            • Grateful Pets Professional Pet Grooming & Boarding
            Business Management
            • Mr. Chuck Vachris, Owner
            • Mr. James Harry, Manager
            Contact Information

            Principal

            • Mr. Chuck Vachris, Owner

            Customer Contact

            • Mr. Chuck Vachris, Owner
            • Mr. James Harry, Manager
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            09/08/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            I took the dog in for grooming on Saturday September 4 at 8 am for full grooming. I explained to two people what I wanted for the dog. I was told to leave her and it would take about 3-4 hours and they would call me when she was ready. I never received a call so after 4 hours I began to get a little concerned as to what was taking so long and called. I was informed she would be ready in 10 minutes. I arrived paid for my service a d took the dog to the car. She almost leaped out of my hands to get in the car I did not think anything of it I figured she was ready to go home since this was a new groomer she had never visited before. She was really mopey and sleepy but again I did not think much of it and let her rest. The next day she was very red in spots and I began to inspect her at that point when I discovered the cuts a very large cut behind her ear that was clumped together with blood and oozing overnight. I was not told about the injuries and still have no clue what happened.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Leslie N

            02/16/2022

            Wish I could leave zero stars. After 2 years of good service, yesterday when I picked up my dogs they were a MESS. We had to take them into back and get them and I was mortified. They were not properly washed or dried. One has hurt leg now. The other has SPLIT NAILS. DO NOT GO HERE. I asked lady working there to have owner call me immediately but I guess they do not care. It used to be great but now it is SCARY. Apparently there is no regulation on dog groomers in **. PROTECT YOUR ANIMALS. STAY AWAY!!!!

            Local BBB

            BBB of Southern Piedmont and Western N.C.

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