34 Customer Reviews
- Date
- Highest Rating
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Review from Jhanai H
5 stars04/30/2024
They havent even started the actual work yet but my experience was so good with their technician **** that Ill definitely be using their services. *** lived in my house 10yrs & have already had two different hvac companies come out to access why my upstairs rooms vents dont blow air out to no avail. **** was clean, professional, kind, and informative. He checked things I didnt even know were related to this issue. His shirt was clean when he came & dirty when he left as he left no stone unturned. He showed me photos & explained the issue to me in a way I could understand, finally. He alleviated a lot of mental pressure for me today & thats priceless.Review from Phillip B
5 stars05/23/2023
****** from the technician, and he was extremely pleasant; he quickly diagnosed the issue and resolved it.
Queen City Heating, Air & Plumbing Response
05/07/2024
*******, thank you for sharing your experience you had with our company, please do not hesitate to reach out should we be of assistance in the future!Review from Linda R
5 stars05/21/2023
************************* was very professional: He was on time, shared the entirety of the project prior to the repair and showed pictures following as well as the warranty of the service.Queen City Heating, Air & Plumbing Response
05/07/2024
*****, thank you for taking the time to share this feedback on your experience! Please let us know if there anything else we can do to assist in the future.Review from The Backline C
5 stars05/16/2023
****** did an amazing job in getting our facilities back in order correctly. He was very knowledgable about the situation and worked very quickly to get it all resolved. Thanks ******! Will recommend and use this company again!Queen City Heating, Air & Plumbing Response
05/07/2024
Thank you so much for the 5 star review and feedback on ******! We look forward to working with you in the future!Review from Lauren W
5 stars05/08/2023
****** from Queen City Plumbing was on time, extremely helpful and professional! Would recommend and use them again!Queen City Heating, Air & Plumbing Response
05/10/2023
Thank you ****** for this 5 star review! We appreciate the feedback and are happy to hear that we earned your trust to continue working with you in the future.Review from Saajan S
5 stars05/05/2023
Huge thanks to ******, ********, and **** for the water heater replacement. They were super considerate and made sure everything was fixed. Will definitely ask for them if anything is ever needed in the future.Queen City Heating, Air & Plumbing Response
05/10/2023
Saajan, we are pleased to hear this kind of feedback on our team! Please do not hesitate to reach out to us in the future and we are sure one of these techs would be happy to return. Thank you for the 5 star review!Review from Earl P
5 stars05/02/2023
****** just came through and repaired the plumbing issues we were having in our condo unit. He was on time, provided clear communication, and knocked out the repairs along with being professional. Thanks again.Queen City Heating, Air & Plumbing Response
05/10/2023
We greatly appreciate this 5 star review, ****! ****** is certainly a valuable member of our team and we will be sure to pass along this feedback to him to let him know his efforts did not go unnoticed. Please let us know if there is anything projects or repairs we can assist with in the future!Review from Kelley B
5 stars05/01/2023
Great experience! ******* and ****** came out fixed my drain clog and were very professional. I will defiantly be using this company for any plumbing needs in the future.Queen City Heating, Air & Plumbing Response
05/10/2023
*****, thank you for leaving us this 5 star review and it is great to hear that our techs were able to provide you with a great service experience! Please do not hesitate to reach out in the future!Review from Karyl C
5 stars04/19/2023
Great service. ****** came and fixed our shower faucet. Such a pleasant and professional person.Queen City Heating, Air & Plumbing Response
04/20/2023
Thank you ***** for this 5 star review on ******, we appreciate the feedback and look forward to working with you in the future!Review from Sheila D
5 stars04/13/2023
****** and ******* did a great job repiping my house. Once they got into it, turned out to be a bigger job than they expected and ended up staying late to complete the job. They also offered to come back another day if I wanted, but I preferred to just get it done since they were good with that. They called in for some help and the job was done in one day as I was told. After they were gone, I noticed the water pressure in the bathroom was low, so I called again and **** was sent to check things out. He cleaned out the lines and changed out another old pipe that had buildup, not letting the water through. Everyone seemed very knowledgeable about what was going on and just went in and got the job done. They were also on time, professional and personable. They explained everything to me and showed pictures of the existing piping to show me what they were talking about. Appreciate the good work.Queen City Heating, Air & Plumbing Response
04/17/2023
******, thank you for taking the time to share your experience with our company and for providing this great feedback on our team! We are glad you had a positive experience and hope we can continue to work with you in the future.
Customer Review Rating
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