ComplaintsforAlarca Property Management
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/11/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with alarca I dont not have a contract with alarca They did not supply with the original contract as requestedBusiness response
09/14/2023
****************** entered a lease to rent a property from ** beginning February 20, 2020. The lease was renewed for another year in February 2021. Shortly thereafter, in April 2021, ****************** failed to pay rent. Over the next six months ****************** incurred unpaid rent and other fees of nearly $7,000. This includes fees levied by the *********************** (of which we have no relationship) in the amount of $1,850 for various violations regarding the appearance of the yard and the window treatments. Both of these are identified as tenant responsibilities in the lease. Just prior to her move-in in 2021 the landlord had new carpet and LVP flooring installed throughout and had all the walls painted with fresh paint. When ****************** finally vacated the home in October 2021, she left it in the condition shown in the attached photos. She was charged $2,500 (a very reasonable amount in our opinion given the condition of the home), to cover some of the costs of cleaning, pest treatment (the home was infested with cockroaches and flies), flooring and paint. We feel all of these charges are in line with her rental contract and with ************** Landlord - Tenant Law. We are willing to discuss a payment plan to help get this debt cleared up.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.