Customer ReviewsforBojangles'

02/01/24 location **********************************************. I went thru drive thru to order my food. I have laryngitis so she couldnt hear me. I had my daughter order. She claimed to still cannot hear her all aggressive and mean. So i pulled to window. The car in front of me pulled off. ****** proceededto ask me if that was my order i said no that car pulled off bc they wasnt acknowledged. She asked me what i ordered, i said i didnt bc u couldnt hear me. With a sigh and being snappy once again ask me what i wanted all aggressive again ma'am i can hear u , you're gonna have to come in . To avoid that my daughter reated order and she was talking to my kid aggressive short like we were bothering her so I had enough Nd asked her whats the problem here? She said all loud WHAT ? I SAID WHATS THE PROBLEM HERE DO U NOT WANT TO BE HERE? Why are u talking so aggressively to us. She said awwh ma'am get out my window. So I went inside to request a manager. Its like everyone acted like i didnt exiat or they didn't see me standing there. Even mu daughter was tryin to get their attention. Thebonly male that was there i said excuse me sir, I would like to speak to the manager. He said nothing he just looked in her direction, the lady at the window WAS THE MANAGER! she was extremely rude, dismissive, aggressive, agitated at the world, she has no business managing anyone. *** spent too much money over the years in their to be treated in such a manner and ESPECIALLY management. That goes to show she don't need to be management bv she definitely didnt stand out like one for me ro even recognized her as such. She has no business managing anyone. I want an apology from her. Bc I didn't do anything to warrant being treated so poorly today. And if I don't , I will be writing a review on that location about my experience and I will never spend another dime until that happens. Also it shouldnt be THIS difficult to speak with a GM /corporate @ thisgrievance

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My son's and myself came in to eat dinner on 1/11/2024 for dinner after a ballgame. We ordered food and drinks and went to retrieve those drinks, I filled two of them up and went to full the third, my cup, upon doing so I look down on the drink counter and notice a cockroach. There has apparently been numerous reports of infestations and no action has been taken. I brought the cockroach issue up to the employee that took our order and was basically brushed off as an oh well thing. This is a serious health and safety issue to consumers, especially for elderly and children. We weren't offered no compensation for our experience either. It was just let go. I hope this establishment can see that people are genuinely concerned for the health and safety, especially our children's and the elderly.

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I went through the drive through at store #****. I purchased food and a large drink. I asked for a carrier for the drink which would help me get it into my home. I am a senior and a veteran. The manager was helping at the window. She handed me a plastic bag and my drink. She told me they don't give out carriers for only one drink. Really? I asked for her name and was told it's Rykel. I'm not sure of the spelling, only the lack of courtesy she provided. Is this the best I can expect from Bojangles?

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