18 Customer Reviews
Review from Paula R
5 stars05/02/2024
Highly recommend!!! Answered my SOS call same day and inspected my ALMOST new roof ( not by CBR&R) for any other issues. Worked with me to determine best course and scheduled repairs quickly. I was able to communicate via text and phone with no worries of being home during the repairs. Cleanup was spotless and team was very professional and pleasure to work with . Would and have recommended to friends and family .Review from Linda L
5 stars04/21/2024
**** came by to inspect quickly. Estimate was ready next day. Tech repaired the issue the following day. Very communicative, competitively priced. Quick turn around. Highly recommended!Review from George M
5 stars11/22/2023
Charlottes Best Roofing did an excellent job on my roof. They were fast, courteous and helped me deal with my insurance company. I would recommend them to anyone I know.*************************Review from LaWanda S
5 stars11/17/2023
We found Charlotte's Best Roofing by ****** searching while needing an emergency gutter repair due to a storm the day before a holiday. *********************** answered our distressed call and made a plan for repairs. After getting this issue rectified quickly for us we decided to use CBR for replacing our 20 year old roof. **** was very professional, responsive, and answered all of our questions. He made the process super easy and painless by working with the insurance company on our behalf. It was a pleasure to work with **** and team for our new roof. They did an excellent job. I would highly recommended them to anyone without hesitation!!Review from Kaye M
5 stars10/12/2023
**** is fantastic! He text prior to arrival and arrives on time. He is extremely well mannered and polite. He goes above and beyond to do the job. He even took the time to examine the roof and pipes even though he was hired to clean the gutters. He offered free advise for future maintenance. He was very careful of my plants and makes sure to do the job right. I would definitely recommend using this company and will be calling them myself in the future.Review from Daniel B
5 stars10/08/2023
The entire process was very simple and professional. **** came out to inspect my roof. He took care of contacting my insurance and getting the claim started. **** came out to meet with the adjuster, and went over what was needed. The crew showed up 30 minutes early. They did an excellent job replacing my roof. They cleaned up exceptionally well. I would recommend Charlotte's Best Roofing to everyone I know. Have actually already recommended to a couple people. Excellent experience. Could not be happier with the quality of the job. When they where done, you couldn't even tell they where here. Except that I have the best roof in the neighborhood now. Thanks again for an amazing experience.Review from Vincent C
5 stars09/15/2023
We had the best experience with Charlottes Best Roofing! We worked with ****, and he made the entire process very easy, walked us through every step, and it could not have been any easier. The work was done very fast, and the new roof looks great! Highly recommend!!Review from ThuVan C
5 stars09/14/2023
Charlotte's Best Roofing and *********************** were great to work with for our new roof. **** was super responsive and answered all of our questions. He made the process really easy and painless by working with us and our insurance company. **** and his crew were wonderful. They even took ************** to repair the water damage inside our house too. They were very professional and did excellent job. I would highly recommended them!Review from Angeline P
5 stars09/14/2023
Highly recommend Charlotte's Best Roofing. Very professional, knowledgeable. Had a leak that only showed up when it rained; however, called multiple contractors/companies because the original installer was no longer in business. Previous contractors could not locate the problem and generally offered to patch without locating the leak or area. Charllotte's Best Roofing assured me that they could locate the problem. I was impressed with how they analyzed the problem as well could see aerial my roof prior to the visit. They were on time for the initial inspection and very thorough with inspecting the area both internal and external. Issue: ridge was not properly installed Solution: remove/replace the roof ridge, Proactive to protecting my ceiling by temporarily installing sheeting over the ridge till the job could be done. Although my job was small, they treated it as if it was a major job. Good customer service!!!!Review from Wanda B
5 stars06/10/2023
Charlottes Best Roofing is a great company. They do excellant work.. **** is knowedgebale and very professional. He goes above and beyond to make the customer happy. I needed a new roof due to recent storm damage and he came out did inspection and was very thorough. He told me the process would be easy and quick and he would work with adjuster and I would have a new roof in a matter of days. He was right in less than a week I had a new roof. He took care of everything as promised. The crew installed the new roof in just one day. They arrived that morming prepped the site got to work and new roof was done by the end of the day. After they left you could not even tell they had been there working with the exception of the beautiful new roof. I would highly recommend Charlotte's Best Roofing and **** and his crew truly are the best. The name speaks for itself.
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Average of 18 Customer Reviews
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