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Find a Location

Rogue Carolina Roofing LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRogue Carolina Roofing LLC

    Roofing Consultants
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.8/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/6/2021

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12205 Kousa Pl, Charlotte, NC 28278-7235
    BBB File Opened:
    9/24/2021
    Years in Business:
    2
    Business Started:
    9/14/2021
    Business Started Locally:
    9/14/2021
    Business Incorporated:
    9/14/2021
    Accredited Since:
    10/6/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Clay Hegeman, President
    Contact Information

    Principal

    • Mr. Clay Hegeman, President

    Customer Contact

    • Mr. Clay Hegeman, President
    • Mr. Joe Yakaski, Production Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Roof was to be replaced including gutter/cover work that was to be sub contracted through this company. One gutter section was pulled loose when roof was installed as well as gutter helmet covers loosened in spots. Original insurance settlement was to include replacement of gutter covers. At this time do not fell that is needed or feasible as shingles are already laid over top of existing brand name gutter helmets, as was explained to gutter person the day he finally showed up, with a cheaper version of gutter guards and which he agreed with. Was told he/ his crew would be back that afternoon to take care of the repairs that were needed, tightened up gutter section, etc.He never showed up and all subsequent communications with rouge roofing have gone unanswered, (both from texts and emails) since beginning of January.There was also a question as to why a 1+ hole had been drilled into a porch pillar - which we have fixed I just want my gutter(s) tightened and base of gutter helmets bent back / reattached where needed.
    Read More

    Customer Reviews

    35 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Yu Ling G

    1 star

    09/19/2023

    I WOULD NEVER RECOMMEND THIS COMPANY IT WAS THE WORST THING THAT HAPPENED TO ME THE ***** ARRIVED VERY KIND AND EVERYTHING TO OFFER US THE SERVICE BUT ONCE WE GAVE HIM THE *** HIS ATTITUDE WAS THE OPPOSITE FIRST THE INSURANCE COMPANY PAID AND HE DIDN'T SHOW UP I HAD TO CALL HIM SEVERAL TIMES FOR HIM TO ************** ******* AND THE INTERIOR OF THE HOUSE WHICH TOOK FOR SEVERAL MONTHS TO COME AND HE STARTED ATTRACTING ME IN AN OFFENSIVE WAY AND YELLING AT ME ON THE ***** WHEN I WAS A WOMAN AND ALSO PREGNANT AND WHEN ***** CAME TO REPAIR THE **** IT WAS NOT EVEN HIS COMPANY THAT ARRIVED WAS ANOTHER COMPANY THAT I DID NOT EVEN KNOW AND ALSO HE NEVER NOTIFIED ME AND WHEN I CALLED HIM ON THE ***** HE ALSO BEHAVED RUDE TO ME BUT WHEN THEY FINISHED THE **** THAT DAY HE ONLY ARRIVED FOR US TO PUT A REVIEW FOR HIS COMPANY AND LIKE ME I WAS NOT THERE, I ASKED MY HUSBAND TO DO IT BUT HE TOLD HIM THAT HE DIDN'T KNOW HOW TO WRITE IN ENGLISH AND HE TOLD HIM THAT THERE WAS NO PROBLEM HE WOULD WRITE IT AND MY HUSBAND THOUGHT IT WOULD BE ON FACEBBOOK OR MAYBE ****** BUT NO THE MR. HE WROTE IT ON THIS BBB COMPANY GIVES THE SAME REVIEW WHICH I HAVE ON VIDEO WITH MY SECURITY CAMERAS AND ALSO THAT IS ILLEGAL AND IN THE END THE PEOPLE HE SENT TO MY HOUSE TO REPAIR THE INTERIOR DAMAGED MY HOUSE AND MY BELONGINGS AND HE NEVER RETURNED MY CALLS UNTIL THE FINAL THAT HE KNEW THAT THE LAST CHECK ARRIVED AND IT WAS ONLY TO **** AT ME THAT IT WAS HIS MONEY AND THAT I HAD TO GIVE IT TO HIM AND I TOLD HIM WHY DID HE NEVER CALL OR COME TO MY HOUSE TO CHECK THE WORK OR IF I WAS SATISFIED WITH THE WORK BUT HE JUST YELLED AT ME ONE MORE TIME THAT IT WAS HIS MONEY AND HE DIDN'T CARE ABOUT ANYTHING I SAID, HE THREATENED ME TO *** ME IN ***** AND THAT I WOULD PAY FOR THE ***** COSTS, I SENT HIM A LETTER WHICH HE NEVER ANSWER BECAUSE ONLY HIM YOU ARE INTERESTED IN YOUR MONEY. MI HUSBAND IS **************** and he don't write any review.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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