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Find a Location

Reluxme has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Reluxme

      2015 Ayrsley Town Blvd Ste 202 Charlotte, NC 28273-4068

    Business ProfileforReluxme

    Short Term Rentals

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2015 Ayrsley Town Blvd Ste 202, Charlotte, NC 28273-4068
    BBB File Opened:
    1/18/2023
    Years in Business:
    4
    Business Started:
    5/22/2020
    Business Started Locally:
    5/22/2020
    Business Incorporated:
    5/22/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Reluxme, LLC
    Business Management
    • Mr. Chris Cruz, Owner
    Contact Information

    Principal

    • Mr. Chris Cruz, Owner

    Customer Contact

    • Mr. Chris Cruz, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    We are relocating from ******* to *********. We initially for the ad from ******************* on Airbnb. Because we would need to rent on a more long term basis, we reached out to the Host and he agreed to do a long term rental agreement with us. Once the price was agreed upon, He advised us that there would be fees associated with the price negotiation and that he would be sending over a lease. He first sent over an invoice which was to be the deposit, which we paid. After receiving our money, he became slow to respond then unresponsive so we let him know that we thought it would be best if we went a different route and worked with someone else .That is when he responded for then FIRST TIME. Your first 30 days is not refundable. We paid him $6,000 as a first months deposit for an agreement to stay 24 months at a property. He then tried to turn that agreement into a 1 month AirBNB rental, which we never discussed or agreed to. I see. He didnt discuss the refund policy in ************ discussed it on Wednesday 7/5 after he took our money on 7/1. He knew that this was in regards to a long term rental agreement NOT a one month AirBNB stay.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacqueline P

    1 star

    09/19/2023

    Reluxme, LLC owner rents out his home on his company website, AirBNB, Travelocity and other sites even though the neighborhood HOA does not allow it. He lived there for a couple of years and moved, but kept his house and instead of following neighborhood guidelines has ignored them renting out his house for $320 and up a night. It has constant different short term tenants, he does not keep up his lawn, his customers parking all over the street. We have had to call the police for a huge party where a guest drove through is fence and had a street race at 3:00 am. Some have had pets they do not leash, others have rented the home just to throw parties. He continue to ignores his neighbor's requests that he stop short term renting, he ignores letters from the **** So when you rent from Reluxme, you never know if you are actually allowed to be renting there or not.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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