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Find a Location

Solar Cellz USA, LLC has 1 locations, listed below.

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    Business ProfileforSolar Cellz USA, LLC

    Solar Energy Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2023

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3540 Toringdon Way Ste 200, Charlotte, NC 28277-4650
    BBB File Opened:
    3/15/2023
    Years in Business:
    3
    Business Started:
    1/15/2021
    Business Started Locally:
    1/15/2021
    Business Incorporated:
    8/12/2021
    Accredited Since:
    3/31/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • Solar Cellz USA
    Business Management
    • Mr. Nathan Roberts, Owner
    • Mr. Reginald Massey, COO
    • Mr. Nathan Roberts Jr., CFO
    Contact Information

    Principal

    • Mr. Nathan Roberts, Owner

    Customer Contact

    • Mr. Nathan Roberts, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Purchased solar equipment 4/16/24. Have tried to contact this business, left messages, emails etc to get estimated shipping dates. Had a shipping email sent with no tracking. Have tried to follow up multiple times. I believe this is a fraudulent business. I have tried to cancel, but never receive goods or any type of call back.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris L

    1 star

    05/02/2024

    This company is a disaster. The customer service is horrible to nonexistent. They will not return any message request, phone calls or emails. The item I ordered and paid for was never shipped or received in 4 weeks after I ordered it. The two times I actually got someone to answer the phone they stated that I would have to be charged an additional ****** shipping fee, though my shipping fee was calculated online prior when I checkout and paid. I agreed to the additional fee but still got no product delivered. Please save yourself time and money and choose another company for your solar needs. I'm warning you now don't do it, you'll regret it. You will not receive your order and you will not receive any customer service.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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