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ComplaintsforNucor Corp
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Complaint Details
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Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased Nucor LVF (Luxury Vinyl Flooring) from ************* on 7/13/2022; it came with Lifetime Warranty I paid $13,070.88 for the Nucor LVF product.Flooring was properly installed by contractor, ************************Within a few weeks the flooring was "curling" at the adjoining sides throughout the house.We waited several weeks to see if the flooring would eventually lay flat, it did not.My contractor contacted Nucor in November and the company was supposed to send a rep out After waiting over a month for a rep, I had contractor take up Nucor flooring and I purchased replacement flooring from LL Flooring, which was installed in January, 2023 During this entire time I was not living in the house as it was being remodeled (7 months)This flooring was sold by ************* with a Lifetime Warranty and neither F&D nor Nucor has responded to my claim.In addition to the $13,070.88, there is the cost of ripping up the Nucor flooring, the baseboards and installing Engineered Wood to replace the ****
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.