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Find a Location

Warrior Towing and Recovery, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforWarrior Towing and Recovery, LLC

    Towing Company
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/11/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Warrior Towing and Recovery, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2708 Midland Ave, Charlotte, NC 28208-4720
      BBB File Opened:
      4/21/2022
      Years in Business:
      3
      Business Started:
      8/1/2021
      Business Started Locally:
      8/1/2021
      Business Incorporated:
      8/1/2021
      Accredited Since:
      5/11/2022
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      1
      Business Management
      • Mr. Janzy Guerrero, Owner
      Contact Information

      Principal

      • Mr. Janzy Guerrero, Owner

      Customer Contact

      • Mr. Janzy Guerrero, Owner

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      In May 2, my vehicle was towed from the apartment complex where I currently reside.m due to not having a parking permit for my 2nd car and not parking in the visitor parking area/space. May 18 my car,same 1 was towed again for the same reason except it was parked in the visitor area not where the title is on the space. I only parked there because other cars specifically the grey Jaguar which does not have a parking permit either. Today may 20 the Jaguar is in the same space and has not been towed. Its 720am. Parking is from 8-8 going by what the rule is. This is straight discrimination and singling me out and Im not sure who to call except the ************ *************************. I have pictures and will continue to take them daily u til my money is refunded.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ka N

      1 star

      07/20/2024

      Terrible unprofessional company. Unprofessional communication, the staff park my vehicle in a large body of water. I will be seeking legal actions for the damage done. The man who answered the phone was so rude. They overcharge me lied about pricing and still had me wait to get my vehicle. The woman who had to open the gate was extremely unprofessional not well. shw was not groomed well and was disgusting had a nasty attitude as I left the location. Im surprised this place is still in business, because alone from the way, they speak on the phone, not communicating with their staff who is coming to the location having my vehicle parked in water, and also adding on additional fees because they felt like it. The man changed his text message and I can show that it was edit it because he wanted to lie about the price. They stole money from a hard-working person because they barely work. They also did not provide me with any proof that my vehicle should have been towed or I was double parked . The man had an ignorant answer in response for any question that I had. He could not answer all of my questions close the location when I called when I asked when I could pick up my vehicle, and then sent a woman who knew nothing about the pricing or anything that I had to do Because they did not communicate The woman who opened the gate was very ignorant, rolled her eyes. Had a very unprofessional look and smell, terrible not classy.This is a horrendous experience. These people are predatory and stealing money from hard-working people they were unprofessional, took one picture of my vehicle, parked from one angle and decided to tow it, and then park my car in a large body of water, so my attorney will be contacting them about the damage is done.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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