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Find a Location

Onyx Odyssey has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Onyx Odyssey

      1213 W Morehead St Ste 500 Unit 200 Charlotte, NC 28208-5581

    Business ProfileforOnyx Odyssey

    Travel Services

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1213 W Morehead St Ste 500 Unit 200, Charlotte, NC 28208-5581
    BBB File Opened:
    7/10/2023
    Business Management
    • Ms. Pre'Knechia Carter-Stokes, Founder
    Contact Information

    Principal

    • Ms. Pre'Knechia Carter-Stokes, Founder

    Customer Contact

    • Ms. Pre'Knechia Carter-Stokes, Founder

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    WY B

    1 star

    05/09/2024

    Another Onyx Odyssey dissatisfied customer. This company scammed my friend and I out of *******. We were scheduled to go to ******* in 2024. We were excited and paid for the trip for over 7 months when we realized it was a scammed. The communication was okay until about 3 month after booking the trip. After that time it was short phrases or no response at all. It wasnt until around the 7 months my friend notice that the was no advertising emails and the website had been dismantled. We quickly called or bank and stopped all payments. It is a shame that hard working people have to loose money this way. We need to all get together and find a way to hold these people accountable. I hope they get caught soon so no one else will have to experience this horrible ordeal. DONT DO IT !!!!! ITS A SCAM !!!!

    Local BBB

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