Complaintsfor'58 Foundations & Waterproofing
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Complaint Details
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Initial Complaint
12/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
on 4/19/2022 they came out to repair chimney.driver got trailer stuck on oak tree in yard.whitch he didnt report to company,i had to report.then. didnt have everything needed for job had to go to other location to get materials needed..i waited for them to contact me about tree and yard and driveway to be fixed.no ****** from them.i had to do all calling finally after several calls, guy came out and took pics of tree.after outher calls yard and driveway repaired.still calling about tree damages.cooperate was supposed to call but still havent heard nothing....this is 5 star company.i paid ******** in cash day of completion.and gave down payment when first spoke with them..i did my part but they are surely laking .driver should had called to report incident to them on spot.but didnt.i had to after months of waiting.so still waiting on coorperate to call.to me shoddy business like manner...Business response
01/03/2023
We are meeting with *************** this upcoming Thursday to address the damage to her tree. We did damage the tree, her yard and driveway when we were there performing our repair work on her home. As she noted we did correct the latter two issues. I acknowledge that we as a company didn't handle the situation well and want to apologize. When we meet we will address how to resolve the damage we have done to her oak tree. Thanks, ******************
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Contact Information
Business hours
Today,8:00 AM - 7:00 PM
MMonday | 8:00 AM - 7:00 PM |
---|---|
TTuesday | 8:00 AM - 7:00 PM |
WWednesday | 8:00 AM - 7:00 PM |
ThThursday | 8:00 AM - 7:00 PM |
FFriday | 8:00 AM - 7:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | 8:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.