ComplaintsforHomeland Wildlife Removal LLC
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Complaint Details
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Initial Complaint
10/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted this business on August 27, 2023, because there was a snake in my house, and I needed it removed. A man came out, but the snake was not found. I was quoted $350 for a snake removal/prevention program involving regular visits and some home repair work, but I paid $500 because of the severe weather conditions he'd come out in. Afterward, he'd come to my house the following day unprepared with the wrong traps and not ready to do the work he'd said. Since then, he's not been back out to do anything else. I've requested my money back several times (September 19, October 2, and October 19, 2023). I still haven't received a refund, and no further work has been done. For someone who said on those dates that I would receive my money back, nothing has come of that.Initial Complaint
07/31/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Did not complete service- two year contact which was paid for in advance. Have repeatedly tried to resolve issue but company will not reimburse the unused balance of contact. We have a copy of the contact as well as text messages trying to contact and resolve this issue. He promised to reimburse us but has failed to do so.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
12121 Lemmond Farm Dr Unit 1206
Charlotte, NC 28227-8197
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.