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            Business ProfileRainbow Vacuum

            Vacuum Cleaners

            Contact Information

            303 E Main St

            Clayton, NC 27520-2463

            Get Directions
            (919) 553-5390

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            303 E Main St, Clayton, NC 27520-2463
            BBB File Opened:
            4/14/2004
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Incorporated:
            9/10/1985
            Type of Entity:
            Corporation
            Alternate Business Name
            • P & D Sales, Inc.
            Contact Information

            Principal

            • Ms. Pat Cox Penny, President

            Customer Contact

            • Ms. Pat Cox Penny, President
            • Mr. David H. Penny, Vice President
            Additional Contact Information

            Fax Numbers

            • (919) 553-3171
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/26/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My husband and I booked a showing for a Rainbow vacuum. I was told from a friend if I did the viewing I would receive a free air purifier. ***** came did the show and left. I was told I had to book a show for someone else to get the air purifier. No big deal. My sister in law was booked. They were a no show, no call. Mind you were are business owners ourselves and just as busy. I called, complained. ***** said she would have my air purifier mailed out and asked if I had my $20 coupon for shipping. I guess I was supposed to get that from ****** But ***** said she would investigate and get back. No call back. What a waste of my time and I was supposed to get an air purifier for my time time. I would have bought a unit, but our son just started back to school and we are supporting him so he does not have any loans. I WILL NEVER CONSIDER THIS COMPANY FOR A VACCUM. They are a scam.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Mary C

            12/31/2022

            We did not lose money we lost time. We were told we won an air purifier from a drawing at the county fair back in Sept 2022. They said they would deliver it because their sales man was going to be in the area anyway. Then we get told he has to give us a short presentation on their product first. So we listen to his speel for 2 hours trying to talk us into buying a huge vacuum we didn't need and couldn't afford. After he's done he tells us, "Oh the shipment was supposed to come in today and must have been running late" "Well ship one to you" That NEVER happened!!! Then we realized about 4 or 5 years ago we went through the same thing with this company. They lie and use deceptive practices!!!! 1) They lied and said we won an air purifier 2) They lied and said they didn't have any in stock 3) They lied and said they would ship one and never did. We want our air purifier we WON!!!!! Not just the one from this year but the other one too. When we set and listen for that long of time we deserve what we were told we would get. Don't lie to people in order to get sales that you pressured unsuspecting people into. Don't lie and tell them they're getting something free. The guy even had me post something on ******** that we were getting that air purifier just to con my friends into their gimmick!!!!

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

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