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Find a Location

Top Notch Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTop Notch Construction

    Window Installation
    Suspended BBB accredited business

    Current Alerts For This Business

    Accreditation Suspension:
    On 12/28/2022 this business's accreditation in the BBB was suspended. The matter will be reviewed by the BBB's Board of Directors at its next meeting.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    At Top Notch Construction we offer services for homeowners across the triangle. From Replacement Windows to Screen Rooms, we specialize in all home exterior services.

    Products & Services

    This business provides a large variety of construction services and mold remediation. See website for details.

    Business Details

    Location of This Business
    3460 Powhatan Rd # E, Clayton, NC 27527-9131
    BBB File Opened:
    1/17/2019
    Years in Business:
    7
    Business Started:
    2/1/2017
    Business Incorporated:
    11/16/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Trevor Swain, Managing Member

    Customer Contact

    • Mr. Trevor Swain, Managing Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We had contacted Top Notch ************************************ through Thumbtack about a project for our house. We made 2 payments, one in November of 2022 for ordering custom windows/doors and the other in February of 2023 for costs of framing. The job was to take 4-6 weeks to complete. It is almost a year now and this job has been sitting incomplete and exposed to the elements. We just want this job done and we have had a terrible time getting in touch with anyone at Top Notch via email, text, phone and website.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    George S

    1 star

    10/14/2023

    BUYER BEWARE! DO NOT DO BUSINESS WITH *********************** AND TOP NOTCH CONSTRUCTION.Once ****** gets most of your money for the project he will quit the job and leave you scrambling to finish the rest of it on your own and to find other companies and carpenters to do the work, all at your expense, Including all the inspections and purchase of materials etc. H*** blow through all of the money you paid him to buy materials and pay *************************** then claim hes broke and cant finish your project. On 8/31/22 My wife and I met with ***********************, the owner of Top Notch Construction, and contracted with him to build our 16 x 17 Sunroom for a total of $26,700.00. The project was supposed to begin no later than 11/19/22 and be completed by 12/10/22. We supplied all the new windows, patio door and transom, skylights, tile flooring, a ceiling fan, concrete slab, and two ridge beams. He had $26,700.00 to build the frame and roof, drywall with insulation, install the windows, patio door, and floor. So he had plenty of money to build it out and make a pretty good profit. What actually happened is, he never did not put his name on the building permit (We found this out thru the inspector from the ****************) Then, once he received over $21,000.00 of the $26,700.00 Leaving only $5700.00, on May 16, 2023 (6 months after the promised completion date of Dec. 10, 2022), he told us he is walking away from the project leaving my wife and I to find people to finish the sunroom on our own, and at our expense. It costs us $21,434.00 above and beyond the $5700.00 balance to get the job finished and took until September 27, 2023 to get our final inspection and Certification of completion so we could move into it. That means because of this dishonest company the actual Cost to build our new sun room turned out to be a whopping $48,134.00 and it took almost one year along with a significant amount of stress and disappointment to get it done. Naturally, we are furious. You've been warned!

    Local BBB

    BBB of Eastern Carolinas

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