Business ProfileforGT Imports Limited

I took my car to GT Imports to have the brakes inspected. While there I requested a diagnostic test be run. After I dropped the car off I remembered that the registration is due this month so I called back to ask them to do an inspection. GT Imports knowing the car had an issue with one of the items on the registration inspection (from running the diagnostic test) still did the inspection and failed it. I am shocked at the lack of integrity! I truly do not know how anyone would do this to someone. Blows my mind, but I guess there are people lacking good character willing to do unjust things to make a few dollars. Sad, really. It was an easy way to take advantage of a repeat customer to make $23. On a side note, that was $10 more than I have ever spent for an inspection. That is on me; I should have asked, but I had two other cars at two different places over the last couple weeks inspected so I assumed the price was the same everywhere for a state inspection. Why would you take advantage of a customer and do the inspection when you already know from the diagnostic test (that the customer paid you to run) would have an item on it that would cause the car to fail inspection? When I spoke to John he argued for a bit, but then said he guesses you can't please everyone. You definitely can't please everyone, but you can choose to make the morally right decision and do the right thing by everyone. That is a choice. GT Imports has lost our trust and our friends trust.