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Business ProfileforPrecision Metal Structures LLC
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clearer to consumers, and remove misleading or deceptive statements.
On May 12, 2023, Better Business Bureau of Central and Northwest NC contacted the business regarding advertisements on their website, https://precisionmetalstructures.com/, stating:
- Free Delivery & Installation
- Precision Metal Structures offers free delivery and installation in all states within our service area. Please refer to our service area map below.
- Best price guarantee
- Made in USA
- Satisfaction Guarantee
- Limited 20 year rust through warranty along with a 1 year workmanship warranty.
Basic Principles of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
Price equaling, meeting competitors' prices - When advertisers offer a price match guarantee, the offer should be made in good faith, include all necessary information to take advantage of it, and not place unreasonable burdens on the consumer who wants to take advantage of the offer.
Free - Use of the word free includes a requirement, among others, that the “free” item actually is free. When offered with the purchase of another item, the free item should not be paid for by an increase in the regular price of the other item.
Warranties or Guarantees - When “satisfaction guaranteed” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
“Made in USA” Claims state "Made in USA," and similar terms used to describe the origin of a product must be truthful and substantiated. In general, all or virtually all of the product must be made in the USA. Qualified “Made in USA” claims can made be under certain circumstances and with appropriate disclosures.
The business responded but, as of July 5, 2023, has failed to substantiate, modify or discontinue the statements.
At-a-glance
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Business Details
- Location of This Business
- 215 Field Brook Dr, Clemmons, NC 27012
- BBB File Opened:
- 5/10/2023
- Years in Business:
- 3
- Business Started:
- 2/19/2021
- Business Incorporated:
- 2/19/2021
- Type of Entity:
- Limited Liability Company (LLC)
Customer Complaints
0 Customer Complaints
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