ComplaintsforAlert Towing and Recovery
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Complaint Details
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Initial Complaint
05/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company towed my car when I was arrested and when I went to get it back during regular business hours with the full amount they wanted for the bill. $350 just 12 hours after they towed it 7 miles, they refused to let me get my car despite my having the title, proof of insurance, my drivers license and the $350 they wanted. They told me to come the next day to get it so I did and they still refused to let me have my car. They still have not given me my car back and keep giving me excuses why they wont when Ive given them all they need to release it to me. And they continue to charge me $50 a day storage. At this point it seems they are trying to to steal my car by not giving it back to me when they have everything they need to release it and have had it 4 days now.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.