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Find a Location

J & A Flooring & Cleaning has 1 locations, listed below.

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    Business ProfileforJ & A Flooring & Cleaning

    Cleaning Services

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4214 Glen Haven Dr SW, Concord, NC 28027-0437
    BBB File Opened:
    7/1/2020
    Business Started:
    6/1/2012
    Business Started Locally:
    5/1/2020
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    6
    Alternate Business Name
    • J & A Flooring Painting Cleaning
    Business Management
    • Ms. Tiffany Morales, Administrative Assistant
    Contact Information

    Principal

    • Ms. Tiffany Morales, Administrative Assistant

    Customer Contact

    • Ms. Tiffany Morales, Administrative Assistant
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    In April 2021, we signed a work order with Tiffany from J & A Flooring to install some new kitchen cabinets. She asked us to pay advance to order the cabinets. We paid advance of $1,100 (50% of the order) to her. She kept telling the cabinets haven't come in yet. Then she started telling her workers got COVID. Then she said they are backed up on the commitments. So it will be few more days. Every time we gave the benefit of doubt and supported local business in this difficult time. Then she stopped responding and picking up our calls. We asked her to pay back otherwise we will have to file a claim. She said she will pay the advance back and then again we waited almost 3 weeks and till date she hasn't paid us back. Now again no response from her. So we decided to file a compliant.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Southern Piedmont and Western N.C.

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