Business ProfileforLasting Impressions Home Solutions, LLC

We wanted to replace a deck at **************************. We went to Lasting Impressions because they offered a price we could live with for deck replacement. The proposal was for wood, but when I saw the rotting wood on the deck that has been demolished, and saw an ad for metal framing, I asked **** to look into. He gave the ******** didn't have that much money pulled out of my wife's 401K. He said he would like to build & would help with the cost so I gave him another $4500 to cover the steel framing. When construction was started, I just let them do their job. When they had assembled the metal framing, it was dirty. I cleaned it to find the powder coating was damaged. ******** covered damage & he gave me a hard time about painting. I contacting Fortress steel trying to get help. No answer to the questions I have.He just wants to paint over the damage without looking onto multiple issues that id fixed, would give me years of no issues. I am worried about rust forming under the brackets & next to the wall not covered by paint. About the way there is no pin in the concrete when wet, about the edges not cut with the correct saw , about how much paint was used on those edges ( 2 coats per manufacturer recommendations.) I don't want more rust as from the damage rust is already forming.I needs answers from the manufacturer as shortcuts were taken on the assembly & when the first board was attached, three holes where one should be.I don't' want boards on until the metal is fixed & questions answered. I took *************** to ************************** I have complained with both.I want a metal deck I can know was made to manufacturer recommendations. Sloppy work, poor assembly! I just want fixed! I need questions answered. I have pictures, but need to know how many you want.