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Find a Location

First Choice Landscaping and Hardscapes, Inc. has 1 locations, listed below.

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    Business ProfileforFirst Choice Landscaping and Hardscapes, Inc.

    Landscape Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    363 Church St N STE 250-r, Concord, NC 28025-4538
    BBB File Opened:
    6/6/2019
    Business Management
    • Mr. James Tyler Hough, President
    Contact Information

    Principal

    • Mr. James Tyler Hough, President

    Customer Contact

    • Mr. James Tyler Hough, President

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The overall concern is that our contractor, ***** ********************* owner of First Choice Landscaping and Hardscaping of *******, **, started work April 14, 2022. Work was supposed to be completed in ***** working days. Work slowed down to sporadically showing up with little communication. He and his crew left the job for 11 weeks (May 2nd-July 20th) with no communication that they were leaving. They returned to the job mid-July and worked intermittently until ***** quit the job on August 20th, 2022 and has yet to settle up with us. We have paid a total of $44,051. As acknowledged by both parties this is an overpayment for the work that has been completed. Out of fairness to both sides we had an independent professional contractor assess the work completed based on the proposal and determine the percentage of work completed of each line item. Based on that we have determined that $16,864 is due back to us as a refund. ***** has acknowledged that he owes money back to us. What ***** believes he owes us back is significantly less than what we are asking. He has stated that he believes he should return back is $7,761. Communication has gone back and forth and he is not willing to consider negotiating. ***** was extorting our money in lieu of a letter from us stating there would be no slander. On August 30th ***** ****ed I will need a written letter stating there will be no slander in any form from you or your wife about me or my company with both of your signatures. I will bring you the check when I come to get my tools and have that signed letter. After that ***** escalated, on Sept 1st Tyler **** Im not going to argue back and forth with you. If you dont want to settle this ourselves then we can go to court and both pay lawyers more than this is worth. He has now stopped communicating all together. Currently, the last communication was a **** to him from us on 9/18/22 with no response from him. It has now been 2 months since he quit and has not returned our money

    Customer Reviews

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    Local BBB

    BBB of Southern Piedmont and Western N.C.

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