Customer ReviewsforBest Choice Roofing Charlotte

Torrey showed up and was polite and professional. He did a complete inspection of my property and attic and then took the time to explain to me my current roofs issues until I understood. Then he explained to me the process, materials, and benefits of the roof Best Choice Roofing would install as replacement. Great service and quality. I will be recommending Best Choice Roofing and ****** to all my friends and coworkers.

Thank you so much for the great feedback and the recommendation.

I am happy with my roof. *********************** did what he said he would do. He explained the process in full detail and got me a full approval through Nationwide. He is very knowledgeable when explaining the Insurance process. I am going to recommend ****** to all my friends. Thank you ****** and BCR you guys are amazing.

Thank you ******* for the great feedback. We would also like to thank you for the business and the recommendation.  

First of all let me say that we were aware that we had some storm damage to our roof but just was not financially ready to do it. I had been diagnosed with cancer last year and had a major surgery and facing more. When *********************** stopped by our house, he was personable but I immediately him that we couldn't afford a new roof at this time. He assured me that he'd deal with the insurance company. Reluctantly I set up a day and time to come have the guys look at the roof and talk to us. First meeting went well but we told him numerous times again we couldn't afford any out of pocket. He got the info from our insurance company and explained all of that to me. It was at this time that he informed me that our part would be ******* plus some new decking at ***** per piece. No matter how hard I tried to explain to him that we couldn't do that at this time he kept pushing. He wanted to bring papers by for us to sign but my husband wasn't available but he insisted they needed to be signed by the end of the month and that my husband could sign them later. Reluctantly I agreed for him to stop by and I told him numerous times I was not comfortable signing them without my husband. He assured me in a pushy way that it would be ok. After a couple of days we set up a day and time for him to come talk to my husband. That day came and after waiting on him for an hour and no word from him, we had enough. I finally texted him and he did apologized and said he had been in a meeting. Couldn't he just have texted and told us that? Set up another day and time and he was a no show again. We were dumb enough to try it for the 3rd time but once again he was a no show(no call or text). This is why we WILL NOT be using this roofing company

I apologize on behalf of our company. We pride ourselves on not being a "pushy" company. We are in the business of helping people. That is the reason we started this company and the reason for our growth and success. This employee will be coached and reprimanded as that is not how we do business. Feel free to reach out to the branch General Manager, ************************************** Again we apologize for making sure our company values were not shown through this process.

had the pleasure of working with a young man named ******, he was always very respectful, punctual, knowledgeable and super friendly. Unfortunately I had one of the toughest insurances out there which is Allstate. He guided me through this very difficult process and made it very smoothly for me and my husband. He overcame the first denial we got and turned it into a full approval! Big thanks to ****** and BCR for being there for us. Highly recommend working with this wonderful young man!

Thank you for the great feedback and the recommendation. Were excited to hear ****** and the entire staff was there to make it a great experience.

I recently had my roof replaced by Best Choice Roofing, and I was very pleased with the service I received. The company was very professional and responsive, and they did a great job on my roof.I had a few questions about the roofing process, and the company was happy to answer them all. They also gave me a free estimate, which was very helpful.The crew that worked on my roof was very friendly and hard-working. They were careful not to damage my property, and they cleaned up after themselves when they were finished.I would definitely recommend Best Choice Roofing to anyone who needs a new roof. They are a great company with a great team of professionals.Here are some of the things that I liked about Best Choice Roofing:They were professional and responsive.They did a great job on my roof.They were happy to answer my questions.They gave me a free estimate.The crew that worked on my roof was friendly and hard-working.They were careful not to damage my property.They cleaned up after themselves when they were finished.If you are looking for a new roof, I would definitely recommend Best Choice Roofing. They are a great company with a great team of professionals.Google it

Thank you ***** for the great feedback.

Very pleased with work done to our roof and gutters. This is one thorough company when comes to doing it the right way. Unfortunately our insurance company claims we had no damage we had pay out of pocket for our roof. Our contractor *********************** worked to get ** an affordable price that worked with our budget. ****** was very hands on when it came to the work before and after the job was finished. Job was finished in one day what more could a homeowner ask for. We highly recommend Best Choice Roofing! Great Job Guys, The Ruckers

Thank you so much for the great feedback. We are happy to hear ****** was there to assist.

I had Best Choice Roofing inspect and replace my roof of storm damage. would definitely recommend to anyone looking to get their roof fixed for whatever reason. they are very professional and have amazing customer service. any question i had no matter how small, they would answer honestly and would always have the best interest in mind for me.

Thank you **************** for leaving ** the great review. Were happy you made the Best Choice and we could help you through the process!

I would definitely recommend Best Choice Roofing Charlotte to anyone. ***** inspected my roof and showed me pictures of the missing shingles and areas of concern. He helped me through the claim process and got me approved for a full roof replacement. I cannot thank him enough. I was informed throughout the entire process. **** kept me up to date with my scheduling and answered the many questions that I had because this was my first time getting my roof replaced. If you're looking for someone who truly cares about the homeowner and great customer service, I would choose ******************** in Charlotte every time.

Thank you ***** for the great feedback. We have a great team that truly cares about the homeowners.