Business ProfileforSmart Start Auto Sales, LLP

Lemons! Horrible experience with SSA. After being harassed to leave a positive review so they could gain more business I was sole a bad car, and then sent a legal letter for changing my positive review into a negative one after they failed me.

*******, ** 05/01/2023 *********************, our respect and gratitude to you and yours.We greatly appreciate you considering us among your preferences to purchase one of our vehicles. We are sorry that you are writing this annotation almost 14 months after the date of that deal 02/18/2022. Although we do not agree with your argument or appreciation, we are very respectful of your way of thinking and conceiving this situation. On the contrary, we value your time and your statements. We prefer to keep your image of happiness after the negotiation that 02/18/2022, for sure for the attention you received and the excellent discount of more than $1300 dollars made on our part in order to help you acquire the 2012 Dodge car.We do not want to use this opportunity to be controversial or turn this into a boxing ring, but we do want to take this opportunity to make it clear that we serve you and all our customers in good faith.Absolutely all our cars are mechanically and operationally fit and inspected, which we have stipulated, before being offered for consideration to our clientele, which we consider and respect deeply since our clients are our greatest asset. We were pleased to see that you were very happy with having your car, it was there that you were respectfully requested if you could make an annotation in ******* to which you agreed gladly, and without any pressure, we did not harass you as you said. You gave us the best annotation we have ever had, and we genuinely thank you for that.We have been nice to you. Remember it, 35 days after you purchased your auto, you and your husband requested help from the dealer Smart Start Auto Sales, because your car got hotter than normal, we gladly repaired your auto under the figure goodwill repair.We helped you free of charge. We replaced the thermostat and a water hose plus labor at no charge to you, and we have a record of it.We emphasize that all used, and even new vehicles require at some point maintenance by the owner, at the dealer we could not assume the maintenance of the cars sold under the premise SOLD AS IS after being in possession of their owners, except for some contract or arrangement made before or during the deal.I believe that we are one of the few dealers who have the courtesy to enlighten our customers, readers, and followers of important aspects to consider when buying a used car, as well as tips for the prevention and maintenance of their vehicles.We respectfully invite you to consider reading or following us whenever you can on our blog. www.smartstartautosalesblog.com where we share many tips of general interest.*********************, cordially yours Smart Start Auto Sales Team.