ComplaintsforMarco's Pizza
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I order a pizza at this location on May 12th the deliver driver from Marcos left Pizza on the porch instead of placing it in my rocking chairs on a higher surface when I opened the door saw the box on the porch. I was like wow why would they do that? She claims she rang the doorbell four times. I have a smart home. I would have been alarmed before she even walked up on the porch. Nevertheless, I need to get a pizza to serve to my family open the box up. The pizza was full of ants everywhere in the pizza on my countertop and on the box immediately threw it in the trash I need to call the store to request a refund and an employee yelled out from the back im not making another **** pizza and that was so unprofessional and told me to call management in the morning and they hung up not once but three times when I called to request my refund and at this point this is what led me to contacting the BBB?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.