ComplaintsforHarnett Devotional Gardens
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Complaint Details
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Initial Complaint
10/06/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
7/31/1997 - Signed agreement with Harnett Devotional Gardens (Cemetary) for 1 free gravesite, purchase 1 gravesite.for $695. This was a promotional sales initiative. The agreement and supporting documents were included in my final documents that I was consolidating for my son - , contacts, wills, POA, Healthcare POA, insurance policies, etc. In Aug. 2022, I contacted Harnett Devotional Gardens to see if there was any additional paperwork needed. Because this was so long ago, new management, I was instructed to bring the documents to the office. The individual I spoke with looked at the documents, advised she didn't think there was anything else I needed, alos allowed me to pick out a burial site. She advised she would need to speak with her manager. After about 2 weeks, I contacted Harnett Devotional Gardens and was told per her manager, 'they do not do this anymore, prices are higher and they would not honor the agreement. I asked to have her manager contact me. I contacted them again after about a week of not hearing from anyone, again requesting the manager contact me. I have not heard anything to date. I'm attaching all my documents. The agreement was for 2 gravesites for $695.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.