Business ProfileforHarnett Health System, Inc

On February 10, 2022 I visited ******************** for my yearly Welcome to ******** visit. This visit is covered at 100% by ******** with no out of pocket cost to me including lab work. This is the first time I had seen this ******* ****************************** and she ordered some blood tests. Two of the tests she ordered, a kerratin assay and A1C were denied by my insurance for not meeting the diagnosis given. Insurance *** says specifically that I am not responsible for these charges even though they were denied. I believe it was a coding error and can be fixed by the provider who ordered the tests. I am now getting bills for $346.75 from the lab that handled the testing. They are threatening me with collections. I have contact the lab 3 times and sent a copy of the *** which says I am not liable for the charges and I have contacted the doctor's ****** 4 times and have gotten no response. No one calls me back when I am told that someone will. I want this taken care of immediately. There is not reason for the bill to be sent to collections and I don't want my credit damaged by such action.